How to fix “Apple TV app isn’t available right now” on Apple TV and other devices

Go through these effective troubleshooting tips if the TV app isn’t working on your Apple TV box or other television/streaming devices and throws errors like “Apple TV app isn’t available right now” or “Content Unavailable.”

You go to the TV app to watch popular shows like Severance, but the app says it can’t work now and asks you to check the internet connection. So, you do that, but the problem continues.

Then, you think maybe it’s a system-wide issue. And to be sure, you check other apps, such as Netflix or Prime Video, but they work.
By now, you’ve figured out that the issue is related to the TV app on this device for your account. If you’re in such a situation, the troubleshooting steps below will help you fix that. We’ll start with the basic solutions first.
Check the internet on your Apple TV once again
Open another app, such as Music, Podcasts, Netflix, or Prime Video, and check if they work. You can also go to tvOS Settings > General > About and note the Wi-Fi Network Name. Then, connect your iPhone, iPad, or Mac to this same network and check if this Wi-Fi works.
Restart Apple TV
If you haven’t turned off your Apple TV box in a while, do that now using the main switch (not the Power Off or Restart options in tvOS Settings) and then retry using the TV app. If the app wasn’t working due to temporary glitches, rebooting the device will resolve the issue.
Restart your Wi-Fi Router
Even if your Wi-Fi is working, but one or a few apps aren’t, go ahead and power cycle your router using the main wall switch.
Turn off VPN
Apple TV running recent versions of tvOS allows you to set up and use a VPN, which can bypass geolocked content in some streaming apps. However, most leading apps can detect when you’re using a VPN and not play nice with it. So, if you can’t watch TV, turn off the VPN, if you’re using one.
Check Apple’s server status
The “Apple TV app isn’t available right now” or “Content Unavailable” error may also appear because of no fault of yours, but rather Apple’s. Head to Apple’s System Status page to check if Apple TV+ is facing any server issues.
In case Apple TV+ is available but Apple Account and iCloud Account & Sign In aren’t, that could mean your device can’t authenticate whether you’ve an active TV+ subscription. So, wait until Apple fixes all such issues. Usually, you won’t have a downtime of more than a few minutes to a couple of hours.
Update your Apple TV set-up box
While rare, bugs in tvOS can be another reason why certain apps don’t work as they should. Go to Apple TV Settings > System > Software Updates and install the most recent version of tvOS available for your model.
Remove yourself as the user and add it again
In case the above basic tips haven’t helped, the following advanced solutions will.
Several people who faced the “Apple TV app isn’t available right now” problem were able to resolve it by removing their user account from the streaming device and then re-adding it.
Here are the step-by-step instructions to do that and get your TV app working again. Make sure you’ve your iPhone or iPad nearby or your Apple Account password ready so you can sign back in.
1) Open the Settings app on your Apple TV box.
2) Select Profiles and Accounts.
3) Select your account under the “Default” heading.
4) Hit Remove Profile from the bottom and confirm by clicking Remove.
5) Restart your Apple TV.
6) Return to tvOS Settings > Profiles and Accounts and select Add Default Profile.
7) Now, Sign in with iPhone or iPad (quick and easy) or Sign in Manually with your Apple Account password.
If you choose the former, wake up your iOS device and tap Connect on the “Join This Apple TV?” prompt.
Once you’re signed back in, open the TV app and it should work perfectly, letting you catch hit shows like Severance, Ted Lasso, Trying, and more.
Sign out of your Apple Account and sign back in
Removing your profile from your Apple TV is akin to signing out of your Apple Account on iOS and Mac. Still, if the problem remains unsolved, you can go to tvOS Settings > Profiles and Accounts > select your default account > Store and sign out of your Apple Account. Then, restart your TV and sign back in so you can download and update apps.
Reset Apple TV and set it up again
Finally, if the problem remains unsolved and you’ve waited a few hours, then the reason the TV app isn’t working could be something more serious. To fix this, you’ll have to erase your Apple TV and set it up again. It’s not a complicated process, and you should be able to complete it in under 10 minutes.
If you face this issue on Samsung, LG, or other devices
In addition to Apple devices, the TV app is also available on Android phones, Windows PC, Xbox, PlayStation, Google TV, Amazon Fire TV, Xfinity, and smart televisions from Samsung, LG, Sony, Vizio, etc. Even traditional cable providers that have switched to smart set-top boxes may have an app for TV.
If you face issues streaming Apple TV+ content on these platforms, consider going through this quick checklist:
- Check your internet.
- Check Apple’s server status.
- Restart your television or streaming device.
- Update the Apple TV app from the respective app store.
- Update the television or streaming device itself.
- Go to the TV+ app, sign out of your Apple account, and sign back in.
- Delete and reinstall the Apple TV app.
- Reset Smart Hub on Samsung TV. If you’ve a non-Samsung device, go to its settings and look for a similar option. Also, check the online troubleshooting guides or contact the official support for that television or streaming device. Do a web search for something like “apps not working on my [brand name] smart television.”
Once your problem is solved, please mention the exact solution that worked for you in the comments below. This will help other people fix their Apple TV app issues and enjoy movies, shows, and live games like before.
Source link: https://www.idownloadblog.com/2025/09/08/fix-apple-tv-app-isnt-available-right-now/
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