{"id":173566,"date":"2025-06-09T12:38:05","date_gmt":"2025-06-09T16:38:05","guid":{"rendered":"https:\/\/midatlanticconsulting.com\/blog\/?p=173566"},"modified":"2025-06-09T12:38:05","modified_gmt":"2025-06-09T16:38:05","slug":"how-to-fix-find-my-not-working-on-iphone-ipad-or-mac","status":"publish","type":"post","link":"https:\/\/midatlanticconsulting.com\/blog\/2025\/06\/how-to-fix-find-my-not-working-on-iphone-ipad-or-mac\/","title":{"rendered":"How to fix Find My not working on iPhone, iPad, or Mac"},"content":{"rendered":"\n<p>Try these troubleshooting steps to fix Find My issues on your iPhone, iPad, or Mac affecting location tracking, wiping devices remotely and other functions.<span id=\"more-1040070\"><\/span><\/p>\n<p><a href=\"https:\/\/www.idownloadblog.com\/2019\/09\/26\/find-my-app-ios-tutorial\/\">The Find My app<\/a> may be plagued with the following issues:<\/p>\n<ul>\n<li>Device locations not showing or updating.<\/li>\n<li>People&#8217;s locations not showing or updating.<\/li>\n<li>Trackers like AirTag not updating their whereabouts.<\/li>\n<li>AirTag sharing and other features won&#8217;t work.<\/li>\n<\/ul>\n<p>The following solutions should help you fix your Find My woes.<\/p>\n<div class=\"lwptoc lwptoc-light lwptoc-notInherit\" data-smooth-scroll=\"1\" data-smooth-scroll-offset=\"0\">\n<div class=\"lwptoc_i\">\n<div class=\"lwptoc_header\">         <b class=\"lwptoc_title\">Table of Contents<\/b>                    <span class=\"lwptoc_toggle\">                 <a href=\"#\" class=\"lwptoc_toggle_label\" data-label=\"show\">hide<\/a>            <\/span>             <\/div>\n<div class=\"lwptoc_items lwptoc_items-visible\">\n<div class=\"lwptoc_itemWrap\">\n<div class=\"lwptoc_item\">    <a href=\"#General-troubleshooting-fixes-to-solve-all-Find-My-issues\">                     <span class=\"lwptoc_item_number\">1)<\/span>                 <span class=\"lwptoc_item_label\">General troubleshooting fixes to solve all Find My issues<\/span>     <\/a>     <\/p>\n<div class=\"lwptoc_itemWrap\">\n<div class=\"lwptoc_item\">    <a href=\"#Check-your-Internet-connection\">                     <span class=\"lwptoc_item_number\">1.1)<\/span>                 <span class=\"lwptoc_item_label\">Check your Internet connection<\/span>     <\/a>     <\/div>\n<div class=\"lwptoc_item\">    <a href=\"#Set-the-correct-date-and-time\">                     <span class=\"lwptoc_item_number\">1.2)<\/span>                 <span class=\"lwptoc_item_label\">Set the correct date and time<\/span>     <\/a>     <\/div>\n<div class=\"lwptoc_item\">    <a href=\"#Check-that-youre-signed-into-your-Apple-account\">                     <span class=\"lwptoc_item_number\">1.3)<\/span>                 <span class=\"lwptoc_item_label\">Check that you&#8217;re signed into your Apple account<\/span>     <\/a>     <\/div>\n<div class=\"lwptoc_item\">    <a href=\"#Give-Find-My-location-permission\">                     <span class=\"lwptoc_item_number\">1.4)<\/span>                 <span class=\"lwptoc_item_label\">Give Find My location permission<\/span>     <\/a>     <\/div>\n<div class=\"lwptoc_item\">    <a href=\"#Restart-the-device\">                     <span class=\"lwptoc_item_number\">1.5)<\/span>                 <span class=\"lwptoc_item_label\">Restart the device<\/span>     <\/a>     <\/div>\n<div class=\"lwptoc_item\">    <a href=\"#Install-the-latest-OS-updates\">                     <span class=\"lwptoc_item_number\">1.6)<\/span>                 <span class=\"lwptoc_item_label\">Install the latest OS updates<\/span>     <\/a>     <\/div>\n<\/div>\n<\/div>\n<div class=\"lwptoc_item\">    <a href=\"#Find-My-now-showing-the-locations-of-your-other-devices\">                     <span class=\"lwptoc_item_number\">2)<\/span>                 <span class=\"lwptoc_item_label\">Find My now showing the locations of your other devices<\/span>     <\/a>     <\/p>\n<div class=\"lwptoc_itemWrap\">\n<div class=\"lwptoc_item\">    <a href=\"#Keep-your-devices-turned-on\">                     <span class=\"lwptoc_item_number\">2.1)<\/span>                 <span class=\"lwptoc_item_label\">Keep your devices turned on<\/span>     <\/a>     <\/div>\n<div class=\"lwptoc_item\">    <a href=\"#Keep-the-device-connected-to-the-internet\">                     <span class=\"lwptoc_item_number\">2.2)<\/span>                 <span class=\"lwptoc_item_label\">Keep the device connected to the internet<\/span>     <\/a>     <\/div>\n<div class=\"lwptoc_item\">    <a href=\"#Give-necessary-location-permissions\">                     <span class=\"lwptoc_item_number\">2.3)<\/span>                 <span class=\"lwptoc_item_label\">Give necessary location permissions<\/span>     <\/a>     <\/div>\n<div class=\"lwptoc_item\">    <a href=\"#Turn-on-Find-My\">                     <span class=\"lwptoc_item_number\">2.4)<\/span>                 <span class=\"lwptoc_item_label\">Turn on Find My<\/span>     <\/a>     <\/div>\n<div class=\"lwptoc_item\">    <a href=\"#Wake-for-network-access\">                     <span class=\"lwptoc_item_number\">2.5)<\/span>                 <span class=\"lwptoc_item_label\">Wake for network access<\/span>     <\/a>     <\/div>\n<\/div>\n<\/div>\n<div class=\"lwptoc_item\">    <a href=\"#Find-My-not-showing-or-updating-peoples-locations\">                     <span class=\"lwptoc_item_number\">3)<\/span>                 <span class=\"lwptoc_item_label\">Find My not showing or updating people&#8217;s locations<\/span>     <\/a>     <\/div>\n<div class=\"lwptoc_item\">    <a href=\"#Find-My-not-showing-AirTag-location\">                     <span class=\"lwptoc_item_number\">4)<\/span>                 <span class=\"lwptoc_item_label\">Find My not showing AirTag location<\/span>     <\/a>     <\/div>\n<div class=\"lwptoc_item\">    <a href=\"#Find-My-wont-beep-devices-remotely\">                     <span class=\"lwptoc_item_number\">5)<\/span>                 <span class=\"lwptoc_item_label\">Find My won&#8217;t beep devices remotely<\/span>     <\/a>     <\/div>\n<div class=\"lwptoc_item\">    <a href=\"#Find-My-wont-share-your-location\">                     <span class=\"lwptoc_item_number\">6)<\/span>                 <span class=\"lwptoc_item_label\">Find My won&#8217;t share your location<\/span>     <\/a>     <\/div>\n<div class=\"lwptoc_item\">    <a href=\"#AirTag-sharing-not-working\">                     <span class=\"lwptoc_item_number\">7)<\/span>                 <span class=\"lwptoc_item_label\">AirTag sharing not working<\/span>     <\/a>     <\/div>\n<div class=\"lwptoc_item\">    <a href=\"#False-item-separation-alerts\">                     <span class=\"lwptoc_item_number\">8)<\/span>                 <span class=\"lwptoc_item_label\">False item separation alerts<\/span>     <\/a>     <\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n<h2><span id=\"General-troubleshooting-fixes-to-solve-all-Find-My-issues\">General troubleshooting fixes to solve all Find My issues<\/span><\/h2>\n<p>Try these general fixes first.<\/p>\n<h3><span id=\"Check-your-Internet-connection\">Check your Internet connection<\/span><\/h3>\n<p>Fin My requires an Internet connection. Check that Wi-Fi and cellular data are functioning correctly on your iPhone.<\/p>\n<h3><span id=\"Set-the-correct-date-and-time\">Set the correct date and time<\/span><\/h3>\n<p>If the device doesn&#8217;t show correct date and time, go to <strong>Settings<\/strong> &gt; <strong>General<\/strong> &gt; <strong>Date &amp; Time<\/strong> and turn on <strong>Set Automatically<\/strong>. You may need to turn off your Screen Time restrictions first. If the problem persists, <a href=\"https:\/\/www.idownloadblog.com\/2025\/04\/08\/how-to-remove-all-passwords-iphone-ipad\/\">turn off the Screen Time passcode<\/a>.<\/p>\n<h3><span id=\"Check-that-youre-signed-into-your-Apple-account\">Check that you&#8217;re signed into your Apple account<\/span><\/h3>\n<p>Find My requires signing in with an Apple account, whether you use the service on your iPhone, iPad, Mac, Vision Pro, Apple Watch, or the web at <a href=\"http:\/\/icloud.com\/find\" target=\"_blank\" rel=\"noopener\">icloud.com\/find<\/a>. Launch the Find My app and you&#8217;ll see a sign-in prompt if you&#8217;re not already signed.<\/p>\n<p>Or, open the Settings app (iPhone, iPad) or the System Settings app (Mac) and tap the banner at the top. If there&#8217;s already a sign-in prompt at the top of Settings, <a href=\"https:\/\/www.idownloadblog.com\/2021\/12\/20\/fix-iphone-asking-apple-id-password\/\">re-authenticate by entering your Apple ID password<\/a>. Signing in will let you use all services requiring an Apple account, including Find My.<\/p>\n<h3><span id=\"Give-Find-My-location-permission\">Give Find My location permission<\/span><\/h3>\n<p>Find My needs to know your whereabouts. Launch <strong>Settings<\/strong> (iPhone, iPad) or <strong>System Settings<\/strong> (Mac), navigate to <strong>Privacy &amp; Security<\/strong> &gt; <strong>Location Services<\/strong>, and check that <strong>Find My<\/strong> is permitted to use your precise location. If so, revoke permission, wait for 15 seconds, and then grant it again.<\/p>\n<h3><span id=\"Restart-the-device\">Restart the device<\/span><\/h3>\n<p>Software glitches may cause Find My to fail to update locations of your devices or use other features. Try turning your iPhone, iPad or Mac off and then back on.<\/p>\n<h3><span id=\"Install-the-latest-OS-updates\">Install the latest OS updates<\/span><\/h3>\n<p>Complaints on Apple Communities and Reddit reveal that many people experience Find My issues on particular iOS versions. Update the operating systems on your iPhone, iPad, Mac, Apple Watch, and Vision Pro to squish old Find My bugs.<\/p>\n<h2><span id=\"Find-My-now-showing-the-locations-of-your-other-devices\">Find My now showing the locations of your other devices<\/span><\/h2>\n<p>If you see \u201c<strong>No location found<\/strong>\u201d or device location was last updated a few weeks, months or even a year ago, this is what may be causing it:<\/p>\n<ul>\n<li>Device is turned off, or the battery is dead.<\/li>\n<li>Device isn&#8217;t connected to the Internet.<\/li>\n<li>There are no any Apple devices nearby to update this device&#8217;s location.<\/li>\n<li>Your Mac isn&#8217;t allowed to wake up for network access.<\/li>\n<li>Location services are turned off.<\/li>\n<li>Find My is turned off.<\/li>\n<li>Software bugs prevent the device from communicating with iCloud.<\/li>\n<\/ul>\n<p>Here are some usual solutions to address these issues.<\/p>\n<h3><span id=\"Keep-your-devices-turned-on\">Keep your devices turned on<\/span><\/h3>\n<p>Be sure your devices are turned on and charged. When I shut down my Mac mini, Find My stops updating its location. Similarly, I can&#8217;t see the location of my Apple Watch when its battery is discharged.<\/p>\n<h3><span id=\"Keep-the-device-connected-to-the-internet\">Keep the device connected to the internet<\/span><\/h3>\n<p>The device must be connected to the Internet via cellular data, Wi-Fi, or Ethernet, and be at a place frequented by other people, so that Find My can leverage the power of crowdsourcing to report its location to the <a href=\"https:\/\/developer.apple.com\/find-my\/\">Find My network<\/a>.<\/p>\n<h3><span id=\"Give-necessary-location-permissions\">Give necessary location permissions<\/span><\/h3>\n<p>Go to <strong>Settings<\/strong> &gt; <strong>Privacy &amp; Security<\/strong> &gt; <strong>Location Services<\/strong> &gt; <strong>Find My<\/strong> and set it to <strong>While Using the App<\/strong>, then check that <strong>Precise Location<\/strong> is turned on. Now select <strong>Apple Watch Find Devices<\/strong> and give it permission to access your location. Repeat this for <strong>Apple Watch Find Items<\/strong> and <strong>Apple Watch Find People<\/strong>. Lastly, hit <strong>System Services<\/strong> at the bottom and make sure <strong>Find My iPhone<\/strong> is switched on.<\/p>\n<h3><span id=\"Turn-on-Find-My\">Turn on Find My<\/span><\/h3>\n<p>Go to <strong>Settings<\/strong> &gt; <strong>Apple Account<\/strong> &gt; <strong>Find My<\/strong> and make sure Find My is switched on.<\/p>\n<h3><span id=\"Wake-for-network-access\">Wake for network access<\/span><\/h3>\n<p>If Find My doesn&#8217;t see the location of your MacBook, go to <strong>System Settings<\/strong> &gt; <strong>Battery<\/strong> &gt; <strong>Options<\/strong> and turn on \u201c<strong>Wake for network access<\/strong>.\u201d This will permit the computer to share its location while sleeping.<\/p>\n<h2><span id=\"Find-My-not-showing-or-updating-peoples-locations\">Find My not showing or updating people&#8217;s locations<\/span><\/h2>\n<p>If you don&#8217;t see people&#8217;s locations in Find My, check that <a href=\"https:\/\/www.idownloadblog.com\/2023\/12\/29\/how-to-share-location-with-family-members\/\">location sharing is enabled<\/a>. Also, tell a friend to connect their device to the Internet. If they&#8217;re currently in an area without cellular signal, their reported location may be approximate. Verify with friends and family members that they haven&#8217;t stopped sharing their location with you or you won&#8217;t see their names under Find My&#8217;s <strong>People<\/strong> tab.<\/p>\n<h2><span id=\"Find-My-not-showing-AirTag-location\">Find My not showing AirTag location<\/span><\/h2>\n<p><a href=\"https:\/\/www.idownloadblog.com\/2024\/09\/30\/fix-airtag-connection-and-location-issues\/\">We have a separate tutorial<\/a> discussing this at greater lengths, but here&#8217;s a recap:<\/p>\n<ul>\n<li><a href=\"https:\/\/www.idownloadblog.com\/2022\/05\/03\/airtag-battery-charge-tutorial\/\">Check the AirTag battery<\/a>. Having used a bunch of third-party trackers, I can assure you that Find My doesn&#8217;t always display AirTag location accurately. Some of my trackers stopped reporting their location after 3 months even though Find My shows the battery as nearly full. <a href=\"https:\/\/www.idownloadblog.com\/2021\/05\/24\/how-to-replace-airtag-battery\/\">Replacing the battery<\/a> fixed this.<\/li>\n<li>Power cycle the tracker by taking out the battery and waiting 30 seconds before re-inserting it.<\/li>\n<li>Check that your personal item tracker is nearby other people&#8217;s Apple devices.<\/li>\n<li><a href=\"https:\/\/www.idownloadblog.com\/2022\/05\/12\/update-airtag-software-tutorial\/\">Update your trackers<\/a> to the most recent firmware version.<\/li>\n<li>Turn on Bluetooth on your iPhone.<\/li>\n<\/ul>\n<h2><span id=\"Find-My-wont-beep-devices-remotely\">Find My won&#8217;t beep devices remotely<\/span><\/h2>\n<p>It happens when either your device or the lost device isn&#8217;t connected to the Internet. In that case, <a href=\"https:\/\/www.idownloadblog.com\/2014\/08\/07\/how-to-track-lost-stolen-iphone-ipad-find-my-iphone\/\">the sound will be played<\/a> when both devices come online.<\/p>\n<h2><span id=\"Find-My-wont-share-your-location\">Find My won&#8217;t share your location<\/span><\/h2>\n<p><a href=\"https:\/\/www.idownloadblog.com\/2023\/12\/29\/how-to-share-location-with-family-members\/\">You can share your location with friends and family<\/a>, preferably using your iPhone as it&#8217;s always connected to the Internet via either Wi-Fi or cellular data. If you have multiple devices, go to <strong>Settings &gt; Apple Account &gt; Find My <\/strong>on your primary iPhone or cellular iPad and turn on the <strong>Use this iPhone\/iPad as My Location<\/strong> option so that your family members and friends can track your precise location in Find My.<\/p>\n<h2><span id=\"AirTag-sharing-not-working\">AirTag sharing not working<\/span><\/h2>\n<p><a href=\"https:\/\/www.idownloadblog.com\/2023\/10\/17\/how-to-share-airtag-with-others\/\">You can share your AirTag<\/a> with up to five other people or <a href=\"https:\/\/www.idownloadblog.com\/2024\/11\/07\/apple-ios-18-2-find-my-share-item-location\/\">airlines to help retrieve your lost luggage<\/a>. If AirTag sharing isn&#8217;t working, follow the tips at the beginning of this guide. Not all airlines support this feature.<\/p>\n<h2><span id=\"False-item-separation-alerts\">False item separation alerts<\/span><\/h2>\n<p>You may receive a notification warning you that you&#8217;ve left an item behind. I&#8217;ve received false item separation alerts for my AirTag even though it&#8217;s attached to my car keys and I&#8217;m currently driving. I&#8217;ve also received alerts about leaving my MacBook behind, but it was in my backpack right next to me all the time.<\/p>\n<p>To fix this, add your home, office, and other places you frequent the most to the list of locations that won&#8217;t trigger separation alerts. Also, check that Bluetooth is turned on. You can turn off these tracking alerts altogether, but doing so defeats the purpose of the \u201c<a href=\"https:\/\/www.idownloadblog.com\/2021\/09\/24\/what-is-find-my-notify-when-left-behind-how-to\/\">Notify When Left Behind<\/a>\u201d alert in the first place.<\/p>\n<p><strong>Also, check out:<\/strong> <a href=\"https:\/\/www.idownloadblog.com\/2021\/10\/11\/how-to-use-friends-iphone-find-lost-apple-device\/\">How to use your friend&#8217;s iPhone to find your lost Apple device<\/a><\/p>\n<p>Source link: https:\/\/www.idownloadblog.com\/2025\/06\/09\/fix-find-my-not-working\/<\/p>\n <!-- Easy AdSense Pro: WP is not in the loop.  -->\n","protected":false},"excerpt":{"rendered":"<p>Try these troubleshooting steps to fix Find My issues on your iPhone, iPad, or Mac affecting location tracking, wiping devices remotely and other functions. The Find My app may be plagued with the following issues: Device locations not showing or updating. People&#8217;s locations not showing or updating. Trackers like AirTag not updating their whereabouts. AirTag [&hellip;]<\/p>\n","protected":false},"author":29,"featured_media":173567,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1,12],"tags":[],"class_list":["post-173566","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-allnews","category-appleindustrynews"],"_links":{"self":[{"href":"https:\/\/midatlanticconsulting.com\/blog\/wp-json\/wp\/v2\/posts\/173566","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/midatlanticconsulting.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/midatlanticconsulting.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/midatlanticconsulting.com\/blog\/wp-json\/wp\/v2\/users\/29"}],"replies":[{"embeddable":true,"href":"https:\/\/midatlanticconsulting.com\/blog\/wp-json\/wp\/v2\/comments?post=173566"}],"version-history":[{"count":1,"href":"https:\/\/midatlanticconsulting.com\/blog\/wp-json\/wp\/v2\/posts\/173566\/revisions"}],"predecessor-version":[{"id":173568,"href":"https:\/\/midatlanticconsulting.com\/blog\/wp-json\/wp\/v2\/posts\/173566\/revisions\/173568"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/midatlanticconsulting.com\/blog\/wp-json\/wp\/v2\/media\/173567"}],"wp:attachment":[{"href":"https:\/\/midatlanticconsulting.com\/blog\/wp-json\/wp\/v2\/media?parent=173566"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/midatlanticconsulting.com\/blog\/wp-json\/wp\/v2\/categories?post=173566"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/midatlanticconsulting.com\/blog\/wp-json\/wp\/v2\/tags?post=173566"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}