{"id":173449,"date":"2025-06-05T12:38:05","date_gmt":"2025-06-05T16:38:05","guid":{"rendered":"https:\/\/midatlanticconsulting.com\/blog\/?p=173449"},"modified":"2025-06-05T12:38:05","modified_gmt":"2025-06-05T16:38:05","slug":"what-to-do-if-you-cannot-add-file-attachments-to-email-on-iphone-ipad-and-mac","status":"publish","type":"post","link":"https:\/\/midatlanticconsulting.com\/blog\/2025\/06\/what-to-do-if-you-cannot-add-file-attachments-to-email-on-iphone-ipad-and-mac\/","title":{"rendered":"What to do if you cannot add file attachments to email on iPhone, iPad, and Mac"},"content":{"rendered":"\n<p>Check out these troubleshooting tips to fix issues preventing Apple&#8217;s Mail app from using email attachments like Office documents, ZIP archives, photos, video, PDFs and other files.<span id=\"more-1039868\"><\/span><\/p>\n<div class=\"lwptoc lwptoc-light lwptoc-notInherit\" data-smooth-scroll=\"1\" data-smooth-scroll-offset=\"0\">\n<div class=\"lwptoc_i\">\n<div class=\"lwptoc_header\">         <b class=\"lwptoc_title\">Table of Contents<\/b>                    <span class=\"lwptoc_toggle\">                 <a href=\"#\" class=\"lwptoc_toggle_label\" data-label=\"show\">hide<\/a>            <\/span>             <\/div>\n<div class=\"lwptoc_items lwptoc_items-visible\">\n<div class=\"lwptoc_itemWrap\">\n<div class=\"lwptoc_item\">    <a href=\"#How-to-attach-files-in-Apple-Mail\">                     <span class=\"lwptoc_item_number\">1)<\/span>                 <span class=\"lwptoc_item_label\">How to attach files in Apple Mail<\/span>     <\/a>     <\/div>\n<div class=\"lwptoc_item\">    <a href=\"#Force-quit-and-reopen-the-app\">                     <span class=\"lwptoc_item_number\">2)<\/span>                 <span class=\"lwptoc_item_label\">Force quit and reopen the app<\/span>     <\/a>     <\/div>\n<div class=\"lwptoc_item\">    <a href=\"#Restart-your-iPhone-iPad-or-Mac\">                     <span class=\"lwptoc_item_number\">3)<\/span>                 <span class=\"lwptoc_item_label\">Restart your iPhone, iPad, or Mac<\/span>     <\/a>     <\/div>\n<div class=\"lwptoc_item\">    <a href=\"#Make-sure-the-attachment-is-downloaded-locally\">                     <span class=\"lwptoc_item_number\">4)<\/span>                 <span class=\"lwptoc_item_label\">Make sure the attachment is downloaded locally<\/span>     <\/a>     <\/div>\n<div class=\"lwptoc_item\">    <a href=\"#Update-to-the-latest-OS-version\">                     <span class=\"lwptoc_item_number\">5)<\/span>                 <span class=\"lwptoc_item_label\">Update to the latest OS version<\/span>     <\/a>     <\/div>\n<div class=\"lwptoc_item\">    <a href=\"#Delete-and-reinstall-the-Mail-app\">                     <span class=\"lwptoc_item_number\">6)<\/span>                 <span class=\"lwptoc_item_label\">Delete and reinstall the Mail app<\/span>     <\/a>     <\/div>\n<div class=\"lwptoc_item\">    <a href=\"#Boot-into-Safe-Mode-and-restart-normally\">                     <span class=\"lwptoc_item_number\">7)<\/span>                 <span class=\"lwptoc_item_label\">Boot into Safe Mode and restart normally<\/span>     <\/a>     <\/div>\n<div class=\"lwptoc_item\">    <a href=\"#Try-other-email-apps\">                     <span class=\"lwptoc_item_number\">8)<\/span>                 <span class=\"lwptoc_item_label\">Try other email apps<\/span>     <\/a>     <\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n<h2><span id=\"How-to-attach-files-in-Apple-Mail\">How to attach files in Apple Mail<\/span><\/h2>\n<p>To attach files to an email in the built-in Mail app on your iPhone or iPad, tap the <strong>arrow (&lt;)<\/strong> above the keyboard and hit the <strong>paper clip icon<\/strong> to take a photo or video, select an item from your photo library, scan a document, or attach another file from Apple&#8217;s Files app (On My iPhone\/iPad, iCloud Drive, or <a href=\"https:\/\/www.idownloadblog.com\/2021\/10\/06\/how-to-use-google-drive-dropbox-files-app-iphone-ipad\/\">added third-party services<\/a>).<\/p>\n<p>You can also tap in the message body and select <strong>Insert Photo or Video<\/strong>, <strong>Attach File<\/strong>, <strong>Scan Document<\/strong>, or <strong>Insert Drawing<\/strong> from the menu.<\/p>\n<p>And don&#8217;t forget that you can always use the systemwide share menu within pretty much any app and select Mail to attach the file to a new email.<\/p>\n<p>To add file attachments to an email in the built-in Mail app on your Mac, click the <strong>paper clip icon<\/strong> in the toolbar and select a file.<\/p>\n<p>Or, click the <strong>File<\/strong> &gt; <strong>Attach Files<\/strong> menu or press the <strong>Shift + Command + A<\/strong> keys to open the document picker. Lastly, depending on the app, you can click the <strong>share button<\/strong> and choose <strong>Mail<\/strong> to attach the file. If attaching files in the Mail app won&#8217;t work for some reason, try the troubleshooting tips ahead to fix the problem.<\/p>\n<h2><span id=\"Force-quit-and-reopen-the-app\">Force quit and reopen the app<\/span><\/h2>\n<p>Save the Mail message you&#8217;ve composed so far, then close and reopen the Mail app on your iPhone, iPad or Mac. If the problem occurred due to minor glitches in the app, this should fix it.<\/p>\n<h2><span id=\"Restart-your-iPhone-iPad-or-Mac\">Restart your iPhone, iPad, or Mac<\/span><\/h2>\n<p>Some of the most frustrating technology problems can often be fixed by powering cycling. So, turn your device off and then back on and see if you can now add email attachments.<\/p>\n<h2><span id=\"Make-sure-the-attachment-is-downloaded-locally\">Make sure the attachment is downloaded locally<\/span><\/h2>\n<p><a href=\"https:\/\/www.idownloadblog.com\/2025\/02\/11\/how-to-set-up-and-use-icloud-photos\/\">If you use iCloud Photos<\/a> or cloud storage like iCloud Drive, Dropbox, Google Drive, or OneDrive, be sure to download your file attachment for offline use. Open the Photos app, or the Files app, or another app hosting your files and make sure the file you&#8217;d like to attach is downloaded locally to the device. You may want to <a href=\"https:\/\/www.idownloadblog.com\/2024\/08\/07\/how-to-keep-icloud-drive-files-always-downloaded\/\">set specific Files folders to download locally<\/a>. If you&#8217;d like to attach a large video or similar storage-heavy file, consider <a href=\"https:\/\/www.idownloadblog.com\/2021\/12\/31\/how-to-use-mail-drop\/\">Apple&#8217;s Mail Drop feature<\/a>.<\/p>\n<h2><span id=\"Update-to-the-latest-OS-version\">Update to the latest OS version<\/span><\/h2>\n<p>The Mail app itself may have a specific bug preventing it from adding email attachments in specific circumstances. Go to Settings &gt; General &gt; Software Update to download and install the most recent version of iOS, iPadOS, or macOS softer for your iPhone, iPad, or Mac.<\/p>\n<h2><span id=\"Delete-and-reinstall-the-Mail-app\">Delete and reinstall the Mail app<\/span><\/h2>\n<p>If you&#8217;re still stuck, delete the Mail app on your iPhone or iPad and restart the device, then <a href=\"https:\/\/apps.apple.com\/app\/mail\/id1108187098\" target=\"_blank\" rel=\"noopener\">redownload the app<\/a> from the App Store. This may fix the attachment problem. As you cannot delete the built-in Mail app on the Mac, try <a href=\"https:\/\/www.idownloadblog.com\/2021\/12\/08\/how-to-reset-apple-mail-app\/\">resetting the Mail app<\/a> and starting over.<\/p>\n<h2><span id=\"Boot-into-Safe-Mode-and-restart-normally\">Boot into Safe Mode and restart normally<\/span><\/h2>\n<p><a href=\"https:\/\/discussions.apple.com\/thread\/256030035?sortBy=rank\" target=\"_blank\" rel=\"noopener\">An Apple Communities forum post<\/a> describes someone who experienced this problem on their Mac and tried most of the solutions mentioned above, including restarting the computer and updating it. However, the problem persisted. Ultimately, the poster fixed it by <a href=\"https:\/\/www.idownloadblog.com\/2015\/07\/29\/how-to-boot-mac-safe-mode\/\">booting their Mac in Safe Mode<\/a> and restarting in normal mode.<\/p>\n<h2><span id=\"Try-other-email-apps\">Try other email apps<\/span><\/h2>\n<p>If nothing works, try other email apps like <a href=\"https:\/\/apps.apple.com\/app\/gmail-email-by-google\/id422689480\" target=\"_blank\" rel=\"noopener\">Gmail<\/a> or <a href=\"https:\/\/apps.apple.com\/app\/email-edison-mail\/id922793622\" target=\"_blank\" rel=\"noopener\">Edison Mail<\/a> until a future update fixes the issue. You can also use their web versions at <a href=\"http:\/\/icloud.com\/mail\" target=\"_blank\" rel=\"noopener\">iCloud.com\/mail<\/a>, <a href=\"http:\/\/gmail.com\/\" target=\"_blank\" rel=\"noopener\">Gmail.com<\/a>, <a href=\"http:\/\/yahoo.com\/\" target=\"_blank\" rel=\"noopener\">Yahoo.com<\/a>, etc. in any browser if you don&#8217;t want to install anything,<\/p>\n<p><strong>Also, check out:<\/strong> <a href=\"https:\/\/www.idownloadblog.com\/2024\/04\/01\/tips-for-apple-mail\/\">40+ tips for the Mail app on your iPhone, iPad, and Mac<\/a><\/p>\n<p>Source link: https:\/\/www.idownloadblog.com\/2025\/06\/05\/fix-attachment-issues-apple-mail-app\/<\/p>\n <!-- Easy AdSense Pro: WP is not in the loop.  -->\n","protected":false},"excerpt":{"rendered":"<p>Check out these troubleshooting tips to fix issues preventing Apple&#8217;s Mail app from using email attachments like Office documents, ZIP archives, photos, video, PDFs and other files. Table of Contents hide 1) How to attach files in Apple Mail 2) Force quit and reopen the app 3) Restart your iPhone, iPad, or Mac 4) Make [&hellip;]<\/p>\n","protected":false},"author":29,"featured_media":173450,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1,12],"tags":[],"class_list":["post-173449","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-allnews","category-appleindustrynews"],"_links":{"self":[{"href":"https:\/\/midatlanticconsulting.com\/blog\/wp-json\/wp\/v2\/posts\/173449","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/midatlanticconsulting.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/midatlanticconsulting.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/midatlanticconsulting.com\/blog\/wp-json\/wp\/v2\/users\/29"}],"replies":[{"embeddable":true,"href":"https:\/\/midatlanticconsulting.com\/blog\/wp-json\/wp\/v2\/comments?post=173449"}],"version-history":[{"count":1,"href":"https:\/\/midatlanticconsulting.com\/blog\/wp-json\/wp\/v2\/posts\/173449\/revisions"}],"predecessor-version":[{"id":173451,"href":"https:\/\/midatlanticconsulting.com\/blog\/wp-json\/wp\/v2\/posts\/173449\/revisions\/173451"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/midatlanticconsulting.com\/blog\/wp-json\/wp\/v2\/media\/173450"}],"wp:attachment":[{"href":"https:\/\/midatlanticconsulting.com\/blog\/wp-json\/wp\/v2\/media?parent=173449"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/midatlanticconsulting.com\/blog\/wp-json\/wp\/v2\/categories?post=173449"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/midatlanticconsulting.com\/blog\/wp-json\/wp\/v2\/tags?post=173449"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}